Paul McGrath´s profile

Reviews (1)

DigiSub.co.uk

DO NOT USE THIS COMPANY!

This is possible the worst online experience I have ever had with a company. I wish I had read the reviews posted here first. Sure I'm a first time user and in the e-mail they sent they imply that an hour is all I should have to wait for them to perform a manual review. They even supply an e-mail address if you are waiting any longer. My order of Xbox live points was placed nearly two days ago and I have still have not received my order. Oh sure the money came out of my account within minutes of me placing my order but since then nothing. I have sent e-mails and registered several complaints with my order. I have even gone so far as to demand my money back which according to their terms and conditions I am now entitled to.
DO NOT USE THIS COMPANY ALL THEY ARE INTERESTED IN IS YOUR MONEY. They seem to have no interest in supplying you with your product or responding to your queries regarding your product.

Received a comment stating that it was sent to me instantly and to check my spam folder I have been checking both my spam and inbox folders regularly and have still not received my code. So no Digisub it was not sent!!!

I no longer want the points as I do not wish to have anything further to do with this company. I want they money they were so quick to take refunded to me asap. This review will stay here until I get a full refund and an apology

It is now 8:12am And I have now just received my code. There is no coincidence that only a few minutes ago I added that I wanted a full refund and an apology instead of my points. This is not how you do business Digisub. You shall not be receiving any further business from me.

Tom Evelinand Sunil Owan found this review useful

28 September 2012

Reply from Digisub

Your order was also sent instantly , please check your SPAM folder.

Paul McGrath´s profile

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Paul McGrath
Reviewer
1980
Waterford, United States

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