When ordering the euros, I out the wrong date but when phoning Travelex call centre they couldn't have helped me enough and changed the pick up date. Very good customer service. Upon arriving at LCY the lady was a little rude, when I explained the call centre tried contacting them she didn't really care. I even had a ask for a bag for the euros, every other time it's always been given or at least offered as standard. A little let down by that but it seed to be a one off. Overall I will be returning.
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