Sam´s profile

Reviews (2)

Always Riding

No problems

Got delivered on time

Where's my protein?

It's 2 days after the estimated delivery date and my order still hasn't arrived. I wouldn't usually be so annoyed about this but I'm moving tomorrow and the delivery wasn't free. I won't be able to pick up the whey for a couple of weeks now.

edit - Customer support replied to me and sorted out the order so i'm bumping the score up.

05 October 2012

Reply from Myprotein UK & Ireland

Hello Sam,

Thank you for leaving your feedback.

I'm so sorry to hear that your order did not arrive with you when expected. I have passed your feedback to the relevant teams for review, including our courier team. Your feedback will certainly help us improve our service.

If this matter is still outstanding please contact Customer Service who will be happy to help.

I hope that your next ordering experience is a positive one.

Kind regards, Customer Relations Team

Sam´s profile

profile image of Sam
United States