Item not immediately available (as was the case with other suppliers) so agreed a delivery date based on availability and my return from holiday. I was kept up to date during this two week period and the day before delivery was due I was notified that I would receive a call after 7am the following day with a 4 hour delivery slot. At 7am that day I received a text message and an automated landline message to tell me that delivery would be between 1 and 5pm. This was followed up a couple of hours later with a call from the delivery driver confirming this time slot. This enabled me to go out earlier in the day and having spent many, many wasted hours waiting in for deliveries in the past, this was greatly appreciated. When it did arrive, the delivery drivers were friendly but professional and very efficient. An excellent service. I would have no hesitation in recommending Appliances Online. Pam
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