This item looks great - the colour matches our Conran sofa in the tv room. So much so that I'm going to order another one. However, I wish you'd produced something a bit more comfortable, thicker and better padded. I'd rather have paid more for a better quality item. As it is, everyone who sits on it gets an initial shock, as it's really hard and not padded at all. On this occasion the balance seems to have swung a bit too far in the direction of price at the expense of quality. Definitely not for the drawing room. But the finish and styling are entirely satisfactory.
I have twice had a good experience with appliances online, in different parts of the country. A delivery of a fridge in the middle of London, where parking is pretty non-existent, was extremely well done. I had plenty of advance notice on my mobile about when it would actually arrive (although I hadn't paid for a specific delivery slot) and the man who delivered it was really helpful about moving the old appliance. I would use them again without hesitation.
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