Mankind have a good range of products and some really useful online guides on how to use them. However, when you read a guide and click-through to the appropriate related products, it often sends you to an unexpected and irrelevant part of the website or just doesn't load. It would be great if I could read a guide then click through to a list of products relating to the issue in that guidance article.
Also, many of the products are just too expensive and can be bought cheaper elsewhere. That said, I am a fan of the free delivery - it makes it easier to know how much everything will cost as you shop, rather than being hit by a big P&P bill when you check out.
Service is slow, largely down to the cashier struggling to use the computer. He was then rude in telling me my cash was 'no good' for a reason which he didn't explain. He then took it anyway, still telling me that it's no good. I didn't really understand what was happening. Anyway, they offered the best exchange rate for EUR-GBP.
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