Martin Jenkins´ profile

Reviews (1)

Physique Management Co Ltd

Still waiting

Despite the promising delivery system where you can theoretically check at what stage your delivery is. The all automated system does not allow for human error. When the driver did not deliver as arranged (or tried to deliver to wrong address) I was unable to speak to anyone to try to find out where my delivery was or to arrange redelivery until the end of the day. Telephone numbers only give recorded information. If you do not have a calling card number to quote then you can go no further - not easy if the driver hasn't posted a calling card or put it in the wrong house.

28 November 2013

Reply from Physique Management Co Ltd

We apologise for the problems with the courier, they are usually very efficient.
We have contacted DPD and been instructed that delivery has been rearranged by yourself.
Human error is unavoidable however if you have any further problems please contact us and we will rectify the issue.
Hopefully you are happy with the Therapy Couch.
Regards
Physique Management

Martin Jenkins´ profile

profile image of Martin Jenkins
Martin Jenkins
Reviewer
1954
United Kingdom

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