My Order nr: JJB4061004
Noticed that order confirmation had incorrect delivery address.
What is lousy about their ordering process/customer service:
No way to change the order after is has been placed as there is with e.g. Amazon
No contact phone number provided on their website. Contact only via email.
Even though I mailed their cust serv mail address immediately, Sportsdirect have neither responded or changed delivery address. 3 days without a response. Now the order had been dispatched to the wrong address. In the meantime they have sent me spam marketing mail, which I neither signed up for or was offered a decline option in the ordering process.
This is 2013 and Sportdirect do not fully understand how web commerce is supposed to operate.
Lousy, lousy, lousy. Will not order from them again.
Hvordan kan et supermarked i 2012 konstant løbe tør for basale fødevarer som mejeriprodukter, frugt og grøntsager, samt kød og ikke genoppåfylde i dagevis?.
Svar: Ved ikke at have nogen lagerområde for dagligvarer, hvilket forklarer, hvorfor i midten af de travleste shopping perioder butikkerne er ofte fyldt op med paller, , så kunder kan ikke komme runde, og personalet har travlt aflatsning af lastbilen eller fylde hylderne i stedet for at betjene kunder.
De oftest gentagne ord, man hører i Netto er: "Kan vi åbne en kasse til''«.
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