Gillian Manson´s profile

Reviews (1)

Variete ltd

Delivery very very poor

Was sent an update email on my delivery date.Took a day off work. waited until afternoon and telephoned the delivery company and to my shock. they did not have the product. I phoned Variete and they told me it was still with them. I then ask when could it be delivered, they said Monday or tuesday. So I have taken Monday off from my work. So 1st thing I did this morning was Tel Variete on my delivery status. I had to tel them the consignment number and they said they don't know the status of my product.
I have been very patient up to now. 2 days holiday from my work could be more and this Company does not have a clue what there doing..
No reply from emails sent.
No telephone call back

Please avoid this company.
(also this report is now on my facebook to avoid this company)

withnail found this review useful

04 October 2012

Reply from variete.co.uk

Hi Gillian,

We are very sorry to hear that your delivery dates were rearranged. We didn't intend for this to happen and we are sorry for any inconvenience caused. Due to the heavy rainfall causing severe flooding the courier could not access some roads in Scotland and so your delivery was delayed. I understand you have now taken delivery of your product. We once again must apologies for this inconvenience caused.

Regards
Variete Customer Service Team

Gillian Manson´s profile

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Gillian Manson
Reviewer
1977
United Kingdom

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