Knowhow

21 days to repair a manufacturing fault!

I have only purchased my new £500 laptop from PC World 6 weeks ago. I observed a foreign body behind screen. Had bought the "club" Know How 'service' which only offers 21 days turn round for repair? obsolutely ridiculous considering I need use my laptop every day (as do most people). What a load of Morons - spoke to three managers, they only know the answer to about three questions, then they are really stuck! I am taking legal action to pursue consequential losses and the reasonableness of this unworkable time scale. STAY AWAY FROM PC WORLD AND KNOW HOW!