Ordered a pair of AKG K271 Mk II's and got them on time, but the right ear cup had a popping noise that was just unacceptable. So I contacted MusicMatter and they had FedEx pick the item up. There were no stock of the same model pair so I opted for a refund. The refund went through without a hitch a few days after. By that time, I was already looking at Beyerdynamic DT 770 Pro 250 Ohm headphones, and MusicMatter surprisingly had them on stock, so I placed an entirely new order for them and got them the following day. MusicMatter does business the way it's supposed to be done. I'll definitely be checking their items before I buy anywhere else next time.
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