George Eye´s profile

Reviews (1)


The worst service in the whole universe

I have bought a TV from BHS Direct and paid extra money for fast delivery, however, instead of getting my TV within 2 days I had to wait for 6 days and call them every single day and they say that I should wait until 6pm (because there is no specific times) and then after a week of staying home waiting they brought me a broken TV in an opened stupid package for a 40" flat TV with no protection.

and after they offered a replacement (after I had to send them photos for the damaged TV by email) I had to wait more 4 days (same stupid delivery) so they come and take it to review it so they send me a new one after 3 more days.

finally I had a fight with them and refused the very late replacement and bought a TV from another retailer
instead of having a TV in 2 days it took me 3 weeks to return the tv and buy another one

if you buy from BHS Direct you will lose time and money.

George Eye´s profile

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George Eye
City of Bradford, United Kingdom