So, most of the time they are later than planned, but I do get the parcel.
They have a habit of not knocking at the door, or trying to make any kind of contact with the recipient to let them know they tried to deliver something. They claim you were out, when you have been in all day, and DONT LEAVE A CALLING CARD so when you log on to see where it is they have already returned it to the shipper. And you can't get into their office without a card - they physically check you before you can step a foot into their office and no card (even in the instance above) they will not let you in or have THE ITEM YOU PAID FOR AND WERE CHARGED £3.99 FOR P&P ON TOP!!!!!!!!!!!!
Avoid if possible. I know some companies, like New Look use them. Note to the people in charge: Please stop using them!!!!!!!!!
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