A friend recommended this company mainly for the prices. I was so impressed that on Monday 17th September bought a quadrant shower cubicle (which contained shower tray and waste thingy) for delivery in 3-5 days. Then I read the feed-backs. Oh my lord! Then the terms and conditions....oh dear!. As I'm one of those people whose main aim in life is to prove that what can go wrong will go wrong I started to stress. Ok. The delivery wasn't made by Saturday so I emailed my concerns on Sunday that if they couldn't deliver it by Wednesday (plumbers were booked in Thursday) could they let me know asap, cancel my order and refund my money. Received a reply Monday - would be delivered Wednesday as per my request. Rang 4bathrooms on Wednesday to make sure it was on its way. The lady was friendly and courteous and assured me she had sent it overnight on Tuesday for delivery Wednesday and a number to ring to make sure it was on the delivery van. It was. It came in a HUGE package but when asked to the delivery man took it out off all the packaging (on the van) and although didn't step foot in my house made sure it was positioned in such a way I could lean it against a wall inside my house.
So....would I use this company again or recommend to friends - oh yes! The price and quality of the quadrant makes up for the small glitch in delivery, but if you plan ahead and allow a week or so...you'll be laughing....trust me!
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