Ordered some books for store delivery over a week before Christmas. When I did not receive a delivery date I tried in vain to cancel the order the same day before it was sentout. There was no option to cancel online and the phone line is constantly busy. It is now the 29th December, I still have no books and have not managed to speak to anybody at this shambles of a company. Will never use again and advise anybody else to do the same
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