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Very dishonest online shopping site

The old HQhair is fantastic before sold to this current company,but the new one is very deceitful, it never sends you the receipt, charge you but hold your order till you ask for refund when they have promotion just like 20% off of everything and free gift with purchase, cause they don't want to give you the free gift if you buy them separately twice or more,like Nars if it on promotion. They would rather let you believe your parcel was missing then they didn't dispatch. It happened to me twice. They even don't stop charge you when you let them know you want to cancel your order before they dispatch. Very awful website, I'll never use it anymore!!!

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Rongna Peng
United States