Expedia.co.uk

Ridiculously BAD customer service

Whilst I can't argue that Expedia give you the best value for money by far, you better just hope and pray that you don't have any issues booking online! I have spent a disgusting amount of time on hold over the last THREE DAYS trying to get an issue sorted out around payments going through and bookings not going through....right now I've been charged twice, have a non-refundable flight booked and NO accommodation! Still waiting, waiting, waiting for someone to HELP ME! Treat your customers with a little respect and CALL THEM BACK when you say you will!