I like the range of products and the information available on medicanimal and the prices are very good. Sometimes I have to wait a bit longer for delivery than I would like but it is a reliable system with delivery details sent by the courier and a two hour timeslot given on the day of delivery so you can rearrange if you need to. Customer service is excellent too, friendly and helpful, although I had to wait a little while to get through on the phone.
I recently bought a pair of beautfully made and high quality court shoes from Ecco but unfortunately they were too small. The returns service was brilliant! I asked for and received immediately a prepaid label online, a carrier picked them up within hours of my phonecall and I got a full refund within a week.Well done Ecco!
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