Ordered a pair of running shoes. Sports Direct sent me a despatch note but the goods have not actually been sent. Upon querying the carrier aboput the tracking number it turns out that it contains just shipment information, but that the goods have actually never been picked up. Despite the fact that Sport Direct confirmed my order and wrote that it has been sent to the courier for delivery. All this is two weeks ago.
When calling them, it's not easy to find their number but there is one, it's +44 845 129 9230, they tell me to check with their colleagues and that they will sort the issue and respond by email, but nothing really happens.
I would give this a 2-star rating if I were sure that there were no malicious intent. I do not recommend anyone else to use their services.
Heidi Smith found this review useful
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