I ordered 2x Bed Head hairspray from this company and paid extra for the next day delivery service. According to the delivery information if you place your order before 4pm you will receive the order the next working day. My order wasn't dispatched until the following day despite paying for the express delivery service. I therefore contacted them through my account asking them why my order hadn't been dispatched on time. After you have contacted them it says they will reply within 1 working day. It has now been over 1 working day and I am still waiting for a response. The contact number for them is an 0844 number which you have to pay for. I run an online company myself and I am appauled at the way this company handle queries from their customers. I will never be ordering from Look Fantastic again.
Business User found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.