I made an order over the weekend and ShopTo's automated system changed the name on the shipping address from what I'd entered...is there an amend or cancellation option? Of course not. I immediately emailed to cancel, but apparently their super-efficient warehouse staff had already prepared it to go out within 5 minutes of me ordering. Will definitely not be using this company again!
I bought a heated blanket via Groupon from Chemist 4 U. The item came and was faulty. I returned it and received an email saying it had been received and would I like a refund or replacement. I asked for a refund and then....silence. Haven't heard anything back from them for 3 weeks and have had to go back to Groupon for the refund. I'm still down both outgoing and return postage though.
Kate found this review useful
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