I made an order over the weekend and ShopTo's automated system changed the name on the shipping address from what I'd entered...is there an amend or cancellation option? Of course not. I immediately emailed to cancel, but apparently their super-efficient warehouse staff had already prepared it to go out within 5 minutes of me ordering. Will definitely not be using this company again!
I bought a heated blanket via Groupon from Chemist 4 U. The item came and was faulty. I returned it and received an email saying it had been received and would I like a refund or replacement. I asked for a refund and then....silence. Haven't heard anything back from them for 3 weeks and have had to go back to Groupon for the refund. I'm still down both outgoing and return postage though.
Kate found this review useful
Usually no problems, but very poor customer service with no updates on delayed orders and stock responses to emails which are always irrelevant
We Buy Books offer the best prices around for books, and pay up very quickly upon receipt. Have used them about 8 times no and no problems at all.
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Sorry for the late reply, had a few changes in the company and looking to assist all customers in a professional manner.
If you still require help in his matter please let me know and i will be only too happy to help.