Sarah Hodgman´s profile

Reviews (1)

Bride & Groom Direct

Good product and fast delivery

But annoyed with the shipping - I requested a sample which I was happy with and placed and order and paid for shipping. I got the confirmation email and then a day later, i got an email offering free shipping if I made a purchase within the next few days. I thought this was bad service as I had already made an order and paid for shipping.

11 October 2012

Reply from BRIDE & GROOM™ Direct

Dear Sarah,
Thank you for taking the time to review Bride & Groom Direct.
I'd like to apologise for the timing of the email offering free shipping. I understand that this will have been frustrating for you, and it's something we're working on fixing. If there's anything we can help with, please let us know.
Kind regards,
Krissy
Web Team

Sarah Hodgman´s profile

profile image of Sarah Hodgman
Sarah Hodgman
Reviewer
Female, 1982
Chippenham, United Kingdom

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