Did the whole transaction online. No difference in price to black circles. The chap called me in the morning when the e mail said he would. He then turned up when he said he would and changed two tyres in my work car park in 30 minutes!
To make it even better, he was a really nice bloke too.....!
After checking available stock I ordered a specific plane through the website. I needed a three day delivery. I was contacted shortly after to tell me that there was an error with the system and that Plane was not in stock offering a full refund with apology.
This was a leaving gift for a colleague so the specific plane wasn't that important so they managed to find me a suitable alternative and also ship it on an overnight delivery at no additional cost.
I now have the plane and my colleague will be presented with it tomorrow. Excellent customer service!
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