As a student at TU Delft, you are offered a dutch insurance through Sucsez. What you are not directly told, is that Sucsez is nothing but a proxy company selling insurances from other providers, such as OOM. I recently had an accident at a vacation, and when I called Sucsez to get help, they told me to call OOM - refusing any kind of responsibility or service. OOM noticed i was not a direct client of theirs - wanting me to call Sucsez for more information. Making me sit in a hotel room with a broken leg, without any knowledge on what to do.
Now, after personally paying for taxi, train and flight home as well as medicine and crutches i am trying to figure out what service Sucsez actually is providing me a part from sending me mail and bills. The lady on the phone could not tell me what service they are providing, and why i should not just buy my insurance directly from OOM.
What kind of company is that, and why on earth should i be a client of Sucsez? I am just wondering.
Ordered 3 books, they shipped 4 weeks too late and 1 got lost in the mail.
Claire found this review useful
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