Vasilis Michailidis´ profile

Reviews (1)


A very good online shop (with incomprehensible policy)

(That what i don't understand is why when i buy from a shop in A country with 19% vat must i pay the vat for my B country(23%)? the shop pay the difference back to my B country or what?)
Very quick and informative your answer, Excellent customer care plus the other.

05 October 2012

Reply from Bike24

Dear Sir or Madam,

We thank you for your feedback at Bike24.

According to EU law Bike24 has to pay sales taxes for shipping to your country directly in Greece. The requirement of sales tax for the country to which goods are supplied varies between countries and it dependent on the „supply threshold“ set by the country involved. The requirement comes into effect only when the total value of all goods supplied annually by a company to a particular EU country exceeds the threshold set by that country. In this case, we have exceeded the supply threshold (35.000 EUR) for your country and are therefore required to charge VAT at the locally applicable rate and to pay it in full in the country concerned.

For more information about EU law please see this web site:

Please do not devalue the rating of our shop because it's EU law.

Best Regards,

Bike24 Customer Support

Vasilis Michailidis´ profile

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Vasilis Michailidis
United States