Ordered a product which had not turned up after 10 days.
Emailed them without reply and tried calling their "customer service" line which is a 0844 number and was just on hold the entire time so didn't want to rack up a massive phone and hung up.
I have never had a problem with internet shopping until now. Absolutely ridiculous!
Website was easy to use and the parcel was delivered earlier than expected so I can't really fault the service.
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