I order a jean and a shirt from phix.
The jean was shipped the day after i order it, via royal mail signed for.
The shirt i order was L, so they send a mail saying the dont havent yet, i a couple of days maybe they restock.
After 4 days they send another mail telling that the shirt in the size in choose is out of stock, and asked if a want a refound or another item, i choose the refound and i have the founds in paypal in a couple of hours.
For me the customer service was great, but, the send the stuff via royal mail signed for, witch its fully trackable but they dont send the tracking number ¬¬U...
By the way, im from Argentina.
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