Paulina Nguyễn´s profile

Reviews (1)



When I bought the dress for my homecoming, there was a different picture uploaded of a dress similar to the dress now up; I wanted a dress closer to the first picture uploaded NOT the picture now. They changed the picture of the dress after my dress was already purchased. (I have pictures as proof if you don't believe me!!! Email me and I'll send them to you!!!) It gets worst! The dress I got does not near have the quality of the dress in either of the pictures uploaded. I spent a lot of money for this and got a dress probably on worth half the value because everything looked hastily sew on. ALSO, I ordered a customized sized because I tend to be smaller than the normal small but the measurements did NOT follow the ones I sent them, so the dress looks like it drowns me now. I was actually excited to wear this for homecoming before I saw the actual dress.... :( (Edit: AND THEY STILL HAVE NOT CONTACTED ME)

Anne Grethe Bech Hansen found this review useful

14 November 2012

Reply from JenJenHouse

Dear Paulina Nguyễn,

We are sorry that you are not satisfied with the dress. To promote the sales, we have to bring our website with lasting freshness. By this, some dresses might will be displayed by different models in different background.

We've contacted you before and we've make an agreement on the issue. Would you please check your mail box and give us a reply?

Thanks for your time and understanding.

Paulina Nguyễn´s profile

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Paulina Nguyễn
United States