Deasya Agustine Yussanto´s profile

Reviews (1)

Hqhair

Great price but very poor service

Good price compare to RRP but service are very poor. I had experienced problem twice. First, was been overcharge - had to contact them several times by phone, email via website and Facebook but finally resolved within 4 weeks to get refunds. Second, been waiting for my order 6 weeks to be delivered while the product was marked in stock on the website. Missed out the free gift due out of stock (won't be surprise if it's been 6 weeks waiting). No compensate on alternate for the free gift (but if I purchase the product again, there will be free gift). Customer service didn't answer my question on the mail via website - as if it's a reply from a template.

After those experience, I rather pay the full RRP on the market rather than dealing with this issues.

Deasya Agustine Yussanto´s profile

profile image of Deasya Agustine Yussanto
Deasya Agustine Yussanto
Reviewer
1980
Dublin, United States

About