Kathryn Findlater´s profile

Reviews (3)


Very Efficient Service

Immediately we arrived, bus transported us straight to the airport from almost beside our car and was there on our return within five minutes of us coming out of the airport. Would not hesitate to use this company again.


5 Star Service

Service is second to none. Every order placed has always been delivered the following day, with lenses always securely packaged to avoid damage in transit.


Appalling Service!

Flowers were ordered on 6th September for a 50th birthday on 7th. Bocquet delivered on time, flattened in a box with the roses contained therein showing signs of being well past their sell by date, being limp, dying and with the vast majority of them being brown round the outer edges of the blooms. I ordered the deluxe bocquet but what was delivered bore absolutely no resemblance to what was advertised and looked pathetic and scrawny when put in a vase. An e-mail complaining about same was sent on 10th September to which no reply was received. This was re-sent on 18th September to which an automated reply was received advising response would be made within 48 hours. It is now 4th October and I have received neither a response to my complaint or a refund on my credit card. Will never use this service again. Would have been better going to local supermarket and getting fresh flowers at twice the value for money but wanted these to be a surprise delivery at her place of work. Instead I was mortified when the recipient opened them in front of me! Will never use this service again.

Harriet Head found this review useful

08 October 2012

Reply from eFlorist

Dear Kathryn,

This is not the service we expect to provide and we offer our sincere apologies for the issues you have encountered.

Our customer service team have contacted you to resolve this matter.

Kind regards,

Kathryn Findlater´s profile

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Kathryn Findlater
United Kingdom