Put in an order online and the postal address was automatically changed to the address linked to my card.
Called customer services who said they would cancel the order; they didn't bother.
Martin the most unhelpful customer service's tool told me flat out it was my fault. He wasn't able to advise when a quiet period was to call back or put me in contact with a supervisor nor the person who said they would cancel my order. Reason stated: There was a long queue to speak with them which I couldn't join.
Long story, short. 3 weeks no product, no refund. Stick to eBuyer!
Mat Ash found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.