Terry Davis´ profile

Reviews (5)

etyres

DUNLOP BLUE RESPONSE TYRES

Ian from the Walsall branch of eTyres arrived on time and fitted and balanced two new tyres on my Volvo S40. He was cheery, polite and very efficient.

I particularly like the idea of signing to verify you have watched the wheels nuts being tightened to the correct torque and that the wheel locking nut tool has been returned.

All this at a very good price and avoiding driving to a tyre fitting depot.

Very highly recommended.

Boden

Terrible Customer Service

In the past I have ordered items from Boden and always been satisfied with their service. However, my opinion has now changed. I ordered a coat for my wife with a one week waiting time. The coat did not arrive. I 'phoned and was told that the item would be in stock within three days and would then be sent out to me. It did not arrive. I 'phoned again and was told by a different operator that she did not know where the coat was but suspected it was in final inspection. I then emailed James Malyon of Boden Customer Services who replied saying they would contact their Merchandising Dept and let me know when I could expect the coat. Surprise, surprise, 7 days later not another word from them. Incidentally, I live in England; this delay is not due to international shipping.

This coat was meant to be a birthday present, but that birthday has now passed by.
What a way to treat a customer - appalling.

11 October 2013

Reply from Boden

Hi Terry
Thank you for your review.
We are very sorry to hear of the problems with your recent order, and will do our best to make amends. If you would be kind enough to email your order number (or postcode) to social@boden.co.uk we will investigate.
Once again we are very sorry for the disappointment caused, and look forward to hearing from you.
Best wishes
Boden Social Team

Worktop Express

Oak Worktops

I am very pleased with the oak worktops I recently purchased from Worktop Express. They have been installed and look great. The delivery was on time as promised and the delivery men were polite and helpful

Inkubus.co.uk

Canon Photo Paper Glossy Plus II

Delivery arrived promptly and the items were priced very competitively. Recommended.

FFX

Metabo Palm Sander

Metabo power tools are fantastic. I have used other professional power tools, but none better than Metabo. Pricing is highly competitive. FFX gives truly excellent performance. I ordered online and received my sander the following day. Communications from FFX were first class and I was emailed shortly before delivery giving me a one hour delivery slot.

Terry Davis´ profile

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Terry Davis
Reviewer
Male, 1939
United Kingdom

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