I ordered two of the 'classic' Arc'teryx beanies in different colours because I love them (and you can never have enough) but instead I only got one, and a different style beanie as a replacement for an allegedly out of stock item. But this wasn't made clear either beforehand nor on delivery note, so it looked like a mistake (they're still advertising the so-called out of stock item on 1 Nov 13). I phoned, was given a 10% discount for my trouble but since that was actually the price difference (the replacement was cheaper) it all looked a bit grudging. So not massively happy with service but I love the classic beanie...
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