Booked a van 2 weeks ago with nationwidehire who then booked a van with Europcar who said yes everything was booked. Moving house from Sunderland to Wales and the van due to be delivered 13:00, had a phone call 09:20 asking to verify my ID, which their computer apparently woouldnt accept. Was asked to go all the way to their depot with proof of ID and Driverlicence which I did at my own expense. When there was told they can't hire me a van because they could not accept my both parts of drivers licence, a Tax statement addressed and named to me off the Inland Revenue and a leeter of statement of Council tax from the local council. So now without money as they say it can take 7 days to refund, without a van to move house and without a house because our notice was for today.
Thanks Europcar, now I am now stuck 400 miles from my home without the means of booking another van because the 'computer says no' jobsworth who I think would have trouble running a bath, let alone a company in your Sunderland branch probably overbooked all the vans and had to lie to cover the fact he left it to the morning of a hire to check details and not 2 weeks ago when payment was taken.
Not and instant e-mail, but the prices are dirt cheap and totally legit. Got my Borderlands 2 key for £13 a week after release. Had to wait a few hours but got it and is working fine on steam. The only way I will buy a game from anywhere else from now on is if intkeys do not stock it.
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