SRobinson´s profile

Reviews (2)

Disappointed with the amount of flowers after upgraded twice!

The delivery was good although rough time of day would be helpful! Was disappointed with the amount of flowers, especially after I upgraded twice to biggest. I also ordered a vase hoping flowers would be able to fit in, but vase was far too small. Vase was a waste of money. Problem is its hard to tell how big its all going to be on the internet. I also picked a Mother's day card which I thought was going to have my words in. Instead the card was completely blank and my chosen words were on a small piece of paper. Having said that my mum loved the unusual flowers so at least she was pleased.

11 April 2014

Reply from

Hello Sue

Thank you for your review.

I am sorry to hear that you were disappointed with the amount of flowers received, I can confirm the bouquet ordered should contain 16 orchid stems, if this is not what was received please email to discuss the situation further.

I shall certainly pass your comments regarding the vase and the card to our production / management team so they can be investigated fully.

I apologise for the upset and inconvenience caused on this occasion and it is great to hear that your Mother was still pleased with the bouquet.

Warm regards

Just Brabantia

Excellent fast delivery. Packaged brilliantly, great service

Very pleased with my purchase. Purchased a Matt black breadbin. Excellent fast delivery. Great price and delivered in excellent condition, due to the great packaging. Would definiately recommend purchasing from the Just Brabantia website.

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United Kingdom