I run an interior design and bathroom/kitchen installation business and I've ordered a few times from Victoria Plumb. I've found the products to be very good and the service always very good (both delivery times and support) but the installation leaflets may as well be written in Cantonese and are utterly useless. My partner is an extremely competent plumber and ends up working it out for himself.
The answer we've received in the past is that a competent plumber will know his way around the fittings but this is a bit of a cop out. Every installation is slightly different and VP, whether you're selling to the public or to the trade, you need to ensure that translations of installation guides are at least comprehensible!
We're a Hereford based interior design and property refurbishment company and we were looking for tiles for a bathroom we're doing for a client. Tons of Tiles had a great range and at really good prices and I ordered some samples that came the next day - so a great service too.
One arrived broken but I'm sure they'll replace it. We would recommend this business.
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