Maria´s profile

Reviews (1)

not a good deal

I needed money for my girl birthday and I was offered not even a quarter of the value of the gold.
I know it's a business but cheating on people that have no money is not really moral!

09 October 2012

Reply from

Hi Maria
Thank you for taking the time to review our service. I’m sorry to read you were disappointed with the price you received for the items you sent in. As we pride ourselves on providing people with an easy and efficient service, it is important our customers are happy with their offer, this is why we call every one of our customers to discuss the amount before sending out the payment. If a customer was not happy with the price or service we offer them the opportunity to have their items returned via Royal Mail Special Delivery absolutely free. Also there is never any pressure to sell you items and they will be returned to you within 5 working days if you were not happy. Unfortunately it was not made clear you were unhappy during the call and you accepted your offer, again I’m sorry you felt we did not achieve the customer service levels we pride ourselves on.
Thank you again for your feedback.
The Postgoldforcash Team

Maria´s profile

profile image of Maria
United States