I joined 1st utility,as was attracted to 'outstanding service for disabled customers' What a load of rubbish. I have never been so badly treated in all my life! I was told that all my complaints had been addressed & that my account was clear,as I got fed up with them & left. Now, many months later, I am sent a letter from a debt collection agency & nobody in senior management will speak to me or make any contact.
BEWARE DON'T JOIN THIS COMPANY.
Unless you enjoy rude/useless customer service & rip-off prices & conditions.
Mark Lomas found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.