I joined 1st utility,as was attracted to 'outstanding service for disabled customers' What a load of rubbish. I have never been so badly treated in all my life! I was told that all my complaints had been addressed & that my account was clear,as I got fed up with them & left. Now, many months later, I am sent a letter from a debt collection agency & nobody in senior management will speak to me or make any contact.
BEWARE DON'T JOIN THIS COMPANY.
Unless you enjoy rude/useless customer service & rip-off prices & conditions.
Mark Lomas found this review useful
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