I shop at play.com and have had some easy transactions and some which made me think twice about using them, they are great value have some fab offers and free delivery a definite plus, but I have had faulty items ( which are such a hassle to get sorted), missing orders, over all an up and down experience with them, I do still shop with them so they must be doing something right but I am a sucker for a bargain ......
Just eat is a great service, perfect when you are too busy to cook or feeling a bit lazy, so easy to use too. They have online support which are very helpful if ever you need any help, they have lots of great take aways with a variety of food to suit your mood, no longer need menus cluttering my kitchen drawers I just log on order and eat super duper :)
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