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Hermes Europe

Worse than worse

Hi. I bought an item from high and mighty website. I paied £7 for next day delivery. After 3 days I didn't receiv my parcel I called the hermes Europe to find out what happen to parcel. They says driver can not park front of Ur house because there is double yellow line. I shocked when I heard that. I told them for 30 sec handover one parcel there is double yellow line is no problem. Or if she can't do that why she just don't park that side of street without double line. They says driver can't leave her car. I was going to get blow up. Always I have parcel from family royal mail park the car front of flat. I buy lots of thing from eBay and amazon never had any problem but this is shit. Finally they says if u want Ur parcel we gave u address to go and get urs from driver. The address was a pob the best place for do the daily job!!!
I made second mistake to buy from premier man site and they send my parcel to Hermes Europe company again and this time the door number is big problem for driver. And they charge 7£ for delivery but they can't do simple job to just look carefully to my detail. But this time I record all conversation with them

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Di Fofy
Reviewer
Male, 1983
United Kingdom

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