Nicholas Willcocks´ profile

Reviews (1)

City Link

This company can seriously damage your health

Having taken a day off work to be in to receive a delivery based on the City Link WebSite then spent half an hour trying to find a telephone number where you might actually be able to speak to a person followed by well over half an hour listening to some inane voice recording I was eventually advised that:

1. The Web site was wrong,
2. The tracking comment that the account holder / sender had cancelled the delivery was in fact City Link cancelling the delivery not the sender, a clear lie in writing. My apologies to the sender for doubting you.
3. The statement that the goods had been collected successfully was in fact a case of jumping the gun and they were not collected till a day latter.

If you are a company looking to use City Link be advised none of my businesses will be prepared to do business with you. We can't afford the wasted time, down time and misinformation.

Nicholas Willcocks´ profile

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Nicholas Willcocks
United Kingdom