Jacky Chevallier´s profile

Reviews (1)

Hispek Electronics

delighted to receive my new Miele, but it didn't work

After trying the new vacuum cleaner...
It wouldn't work! My husband in the end found out that it was the fault of the fuse in the plug attatched to the cleaner!

I really think that it should have been checked before sending it out to a customer to find if was working.

11 October 2012

Reply from Strangewood Ltd

Good afternoon,

Please accept our apologies you have had cause to post a poor review. We are sorry to hear that the new appliance posed an immediate problem.

We would expect that appliances would undergo some form of quality control from manufacture. However we would not check an appliance before we despatch it to our customers, as the order could be perceived as not being brand new.

We are sorry for any disappointment this has caused and are pleased to hear the problem has been indentified and hopefully resolved. In the event you require any assistance please do not hesitate to contact us.

Regards

hispek.com team

Jacky Chevallier´s profile

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Jacky Chevallier
Reviewer
Female, 1949
United States

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