I've used Just-Eat for about 2 years now and overall I have had very few problems with them. Mostly the problems I have had have been down to the individual takeaways rather than Just-Eat but on a couple of occasions their payment system has let me/them down meaning I either had to pay twice (because they can't refund the money instantly or contact the retailer to manually place the order until the payment issue has been resolved) or for-go my takeaway completely.
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Thank you for taking the time to leave a review of JUST EAT.
I'm very sorry to read that you've had some issues with restaurants on our website - if you'd like us to investigate any further into them, please let us know by emailing your order number to trustpilot@just-eat.co.uk :)
Kind regards
Sarah
Social Media Executive