Hotel Direct were very helpful explaining location of London hotels and the prices were much lower than booking directly with the hotel. As I am not too 'internet savvy' the free phone call was a great bonus to be able to book over the phone. The operator was knowledgeable, very helpful and efficient. My confirmation was emailed back to me immediately to print off and take to the hotel. Also there was an extra 10% discount as I had previously booked hotels with them.
I had been looking for a particular fitflop from many shops and have never used the Internet before. The ordering was much easier than I imagined, although I did have a problem finalising the payment, but this was more to do with my bank card that Shoetique. I then rang the freephone number and gave the details. The lady was very helpful and my order arrived within 2 days. I will certainly use the Company again
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