Whilst I was very pleased with the speed with which the medication arrived, I was disappointed with the state of the packaging inside the envelope. the actual box was very battered, and had obviously been somewhat squashed during the postal process.
The machine is great, but then that's nothing less than I expected as my previous machine was a Bosch washer.
I was disappointed that it didn't come sooner, on the website delivery is quoted as 5 working days, mine was 6, or even 7 if the order was noted the day it was placed.
I paid a collection charge of £20, but because they didn't have the paperwork (or so they claimed) the delivery team were not willing to take the old machine, even though I showed them a printout with it clearly stating the collection charge. They phoned their office, and I heard the lady tell them not to take the old machine, so something clearly amiss with the admin there.
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