I bought a side table. It was delivered and it was broken. I have asked for a replacement. Ambientdirect said that they would replace it. But, I've been waiting for more than 7 weeks and no table. They do not reply to e-mails and do not pick up the phone when you call them. It is clear to me that they are doing it on purpose. I have read some 60 reviews on them on the Internet (I should have done it before I bought the table) and about 57 of these review are bad. It does say something. I have asked them to cancel the order and repay my money, but they are not doing so and are not reply to my e-mails. To do so is withing my leagal right as an on line consumer. Thus, I'm now going through my credit card provider for a refund. I know I'll get my refound because of insurance and customer protection laws. But, I guess it will take some time. There is much more that I could say about Ambientdirect, but I have just started finding out more about them and as I go through my investigation and contacting the various organizations, I'll be able to post more information on the Internet.
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