Steven´s profile

Reviews (4)

Snowinn

Fast service and cheap price

Really pleased with the ski items. Searched high and Low for the best price and found them at snowinn.
Will use them again.

Looking4Parking - Airport Parking

Service was once again excellent.

We have used the service in Birmingham airport a few times now and are always impressed. Our flight was delayed by about 5 hours but when we called our car was ready, no questions asked.
Thank you for making the start and end to our holiday hassle free!
Steve

Fancy Dress Ball

Freaky and fast!

We ordered the outfits for a Halloween party., but as kids were coming had to tone down our choice from some of the scarier outfits!
As usual we left it till the last minute, so paid a little extra for express delivery, communication was amazing, so I only needed to be at home for a 1hour slot to sign for the goods.
Thank you.

StressFreeParking - Meet and Greet

Defeated the object of meet and greet parking.

We did everything as per the instructions given. Then on arrival at the drop off point, waited for 15 minutes for the driver to arrive. After numerous calls to find out where the driver was we kept being told he is on his way from the south terminal.
Eventually he turned up but it did make us question if it would of been quicker to park in a conventional car park.

11 October 2012

Reply from stressfreeairportparking.com

Dear Steven,

Thank you for your review.

Firstly I want to apologise for any inconvenience you suffered whilst parking with our vendor Gatwick Sky One. I can assure you Stress Free Parking and all of the vendors we sell for always aim to provide a fast and efficient service and customer satisfaction is of the utmost importance to us.

I have spoken with the manager of Gatwick Sky One, and he offrs his sincere apologies. The manager has advised that due to human error the chauffeur went to the wrong terminal, and then suffered minor delays en-route to meet you at the correct terminal.

I am extremely sorry about this, and have contacted you directly offering a discount on your next booking should you decide to do so.

Kind Regards,

Anthony
Complaints Team Leader
Stress Free Parking

Steven´s profile

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Steven
Reviewer
United Kingdom

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