Sadly only read reviews after ordering and paying extra for next day delivery. Needless to say the canvas did NOT arrive the next day and every time I went to check my order it said the same - "order placed", never "order despatched" . I have tried phoning, just get answer phone, emailing, no response, so I have opened a Paypal dispute, to which I received a duplicate email thanking me for my order, but when I go online to check this it has even less detail than before. I do not want the print now from what I have read, I doubt very much that it will arrive, or that if it does, it will be any good, and as this was a gift, being sent to the recipient's address, I am extremely concerned about the quality IF it ever arrives. I just want to cancel the whole thing. Thank goodness I didn't pay an enormous amount of money. Reading through the reviews now, mine does not seem to be an isolated incident and I can only wonder how those few who did seem to get good service managed it, unless, as has been suggested, there is a connection somewhere to make the company look good, rather than the bunch of crooks they are, to make the gullible part with their money. Use at your peril!
Cannot praise them enough, so helpful and patient when helping to get a design just as you want it, fast response to emails, super fast service and very efficient. Add extremely reasonable prices and a great product and really a 5 star rating isn't enough! Have dealt with them twice now and would never deal with anyone else for mugs again, 200% satisfied with the product and the service.
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