This was my 1st purchase from the Health Counter and I could not be more pleased. Not only were they the cheapest but they also had a discount voucher for my 1st purchase. The item was quickly dispatched and well packaged. Thank you.
I wanted to purchase a Panasonic Lumix DMC GF3 camera and Simply Electronics had a great deal with 2 lenses. I purchased the camera and waited for delivery... and waited and waited... After a week of waiting, I checked the website for my delivery status. The staus was 'processing order' The item said In Stock when I ordered and was still displayed as in stock when I checked again, it said the item would be shipped within 2-4 days on the product page. I though I would give it a few days more and nothing changed on the order status. I decided to e-mail them, I got no response. I then called them the next day. I had to wait 50 minutes to speak to someone. I got through to a representative - [name removed], He was very apologetic and checked the system. He told me he would call me later as he needed to chect the item status. He called back and told me he had no information about the status of my order and nothing could be done to get it shipped, I just have to wait.
After another week of waiting I tried e-mailing and calling again, and again, and again, each time I had to hold for at least 30 minutes and was told the same thing. No one could tell me where my order was, when it would be shipped or how long it would take to ship. No one at Simply knew anything. They claim to be in the UK but no one I spoke to was from the UK and it souns like the goods are somewhere far way from the HQ.
After more than a month I was getting worried they had stolen my money and I decided I could not wait any longer, the wedding and birthday I had wanted the camera in time for had long gone, so I called to get a refund. 3 weeks later, the money was refunded.
This is by far the worst internet order I have ever made. If i could give zero stars I would as I never got the item I ordered. Please stay clear. The deals are very appealing but what is the point if you never get it.
Topcashback is an awesome idea. Every time I purchase anything online, I always check if the vendor I want to buy from is available through Topcashback. I have saved so much money and it is hassle free! The amount of cashback varies but all in all I have made over £200 in the last year just by going via Topcashback first.
I cannot reccommend Topcashback enough. No fee's, no hassle and cash paid to you for things you were going to buy anyway!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook