Paid for express delivery. Was due to arrive today, Friday 20th September 2013. I've waited since 8:45am until 6:00pm and nothing.
Communicated via Twitter, they said they've asked the driver to make it by 5:00pm as I finish work then, hasn't happened. (I have the correspondence to show it.)
I also called at 5:30pm and was told they have no further information for me.
How can a courier service not deliver a package. It's your primary objective. You fail as a company and as a service.
I now have to go home for the weekend, and won't be at the office until Monday. When should I expect delivery? No idea. My correspondence is public on Twitter, I have a copy of my DMs with Michelle.
Yodel are a terrible and unacceptable service and you've ruined my purchase. I have not received it today and have to go home so I will not receive it.
Waited from 8:45am until 6:00pm... and you can't make this window? What on earth do you expect of people?
I WILL be taking this further.
Keith Wingrove found this review useful
I've never had any technical issues or customer service related problems with Pixmania, so my experience so has been perfect.
The continually come in at the cheapest online when making a purchase for electronics and cannot fault their service from ordering to delivery.
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